This site is owned and operated by Livingstone Shire Council using software licensed from Social Pinpoint. For details on how Livingstone Shire Council collects and protects your personal information, refer to their Privacy Policy below. For details on how Social Pinpoint may access personal information, please refer to Social Pinpoint’s Privacy Policy.

What this policy covers

We, Livingstone Shire Council, take our privacy obligations seriously and we’ve created this privacy policy to explain how we treat your personal information collected on this website. Personal information is the information we hold which is identifiable as being about you.

Our collection, use and disclosure of your personal information is regulated by the Australian Privacy Principles under the Privacy Act 1988. You can find more information about your privacy rights at the Privacy Commissioner's web site: http://www.oaic.gov.au.(External link)

The software platform this website runs on and associated technology operations are provided by Social Pinpoint. Click this link for the Privacy Policy governing their service.Click this link for the Privacy Policy governing their service.(External link)

What personal information we collect

Profile Information

We collect information from you when you register to use this site. This includes your email address and additional demographic information as provided by you on the registration form.

Please note that you are able to browse any publicly accessible sections of this website completely anonymously without signing up.

Engagement Information

The content you create as part of your interactions with this website. These can include responses to surveys, comments on discussion forums, or any of the other engagement opportunities available here.

Usage Information

We collect information about your usage of the site, such as pages visited, documents downloaded, etc.

How we use the information we collect

We collect this information in order to:

  • analyse and interpret it to help meet our objectives and obligations;
  • communicate information to you about engagement opportunities, events and other initiatives; and
  • respond to enquiries and otherwise engage with stakeholders.

External links

Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of linked websites and we suggest you review the privacy policies of those websites before using them.

Security

Your personal information is protected by law. These laws prohibit any person from accessing, using or disclosing any personal information except in the performance of their duties or in specific circumstances permitted by these laws. There are severe penalties for breaking these provisions.

While we provide a secure and reliable system, this site does not provide facilities for the secure transmission of information across the Internet. Users should be aware that there are inherent risks associated with the transmission of information across the Internet, and that use of the contact facilities provided through this website is at the risk of the user.

Requesting access or correcting your personal information

Subject to applicable local laws and regulations, you may have some or all of the following rights with respect to your personal data:

  • to access your personal data and to rectify any inaccuracies within that personal data;
  • to request the erasure of your personal data residing with us;

If you wish to contact us with a request relating to the personal information we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information.

In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable time frame.

Public Records

Email correspondence, blog comments and information provided via web forms can constitute public records and can be retained as required by the Public Records Act 2002 and other relevant legislation.

Contact Us

For further information about our privacy policy and related information practices, or to access or correct your personal information, or make a complaint, please contact enquiries@livingstone.qld.gov.au